|About Us Backstageshop are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at |
Our Contact details:
Back stage shop
A division of Trafalgar Lighting
London N9 0AD
Fax: 0208 887 0072
|Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.|
We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.
We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
|Shipping And Handling|
We cannot make any guarantee of postage delivery times, which are outside of our control.
For customers requiring urgent deliveries, or for bulky / heavy items select the carrier option.
|Delivery Schedule It is our aim to despatch all deliveries within 7 days, within the UK postage can take up to 7 days, carriers tend to be next working day. Outside of the UK deliveries will take longer.|
If your order is urgent or you have a specfic date by which you need your delivery. Dont keep it to yourself email us and let us know. You can also phone our customer services team on 0208 803 9898 Monday to Friday 10am to 4pm
|Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.|
|Tax Charges For orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free and you should click the exempt button to reduce VAT to zero .|
|Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.|
|Guarantee We guarantee your satisfaction. All of our products come wth a manufacturers guarantee against faulty manufacture|
|Reaching Us If you need to reach us, please email us on |
E-Mail us info [at] backstageshop [dot] co [dot] uk,
|Returns Policy Goods can only be returned with a returns number which can be obtained from Back stage Shop. Goods may be subject to a 40% restocking charge. Goods must be returned in their original undamaged packaging.|
Once shipped we do not accept returns / exchanges on make up products for health reasons
Find us on facebook www.facebook.com/backstageshop